The situation
- The Insights product had limits in scalability and extensibility.
- The API and integrations team had two people, and React unit-test coverage was low.
- Customers found bugs, and the team expected to grow from 10 to 30.
What we did
Built the Office add-in
We built a Microsoft Office add-in for a Brandfolder customer and handed it off for testing in January 2020.
Shipped integrations
We built Canva and Salesforce integrations with Collections support, and a Smartsheet integration that launched in beta.
Tested the work
We added integration and E2E tests for the Salesforce features.
Redesigned the panel
We delivered three versions of the panel UI redesign.
Mentored the team
A solution architect guided process, tooling and code, and mentored developers, scrum masters and QA.
The result
- Monthly Brandfolder NPS from March to November 2021 ranged from 8 to 10.
- The Salesforce features were built to be reusable for other integrations.
- Brandfolder referred one of its own customers' projects to Briebug.